We know planning an event can come with a lot of questions—don’t worry, we’ve got you covered! Below are answers to some of the most common questions about our balloon decor services. If you don’t see your question here, feel free to float us a message—we’re happy to help!
Frequently Asked Questions
portland balloon decor
How far in advance should I book my balloons?
We recommend booking as early as possible, especially for weekends and holidays! At least 2-4 weeks in advance is ideal, but we may be able to accommodate last-minute requests depending on availability.
Booking and Ordering
How do I place an order?
You can submit an inquiry through our contact form, and we’ll get back to you within 48 hours with a custom quote. Once details are finalized, a deposit is required to secure your date.
Do you require a deposit?
Yes! We require a 50% non-refundable deposit to confirm your booking. The remaining balance is due before your event date.
What payment methods do you accept?
We accept all major credit/debit cards and bank transfers. Payment details will be provided when booking.
Can I choose my own colors and theme?
Absolutely! We offer a wide variety of colors and styles to match your theme perfectly. If you have inspiration photos, send them our way!
Design and Customization
What size are your balloon garlands?
Our balloon garlands start at 6 feet and can be customized to any length. If you’re unsure about the right size for your event, we’ll be happy to help with recommendations.
Do you offer custom balloon designs?
Yes! From intricate balloon mosaics to personalized balloon arrangements, we love bringing creative ideas to life. Just let us know what you have in mind!
Do you offer delivery and installation?
Yes! We provide delivery, setup, and takedown services for an additional fee. Pricing depends on the location and complexity of the setup.
Delivery and Setup
Where do you deliver?
We serve the Portland metro area and surrounding cities. If you’re unsure whether we can accommodate your location, just ask—we’ll do our best to make it happen!
Can I pick up my order instead?
Some smaller balloon designs may be available for pickup. However, for larger installations, we highly recommend delivery and setup to ensure everything looks perfect.
How long does setup take?
Setup time varies depending on the complexity of the design, but most installations take between 45 minutes to 2 hours. We’ll coordinate a setup time that works best for your event schedule.
How long do balloons last?
Indoor balloon decor can last several days to weeks, depending on the environment. Outdoor balloons are more sensitive to heat, wind, and direct sunlight, so they’re best enjoyed on the day of the event.
Balloon Care and Longevity
What can I do to make my balloons last longer?
Keep them indoors, away from direct sunlight and sharp objects. For air-filled designs like garlands and mosaics, proper storage can extend their lifespan.
Are your balloons eco-friendly?
Yes! We use high-quality, biodegradable latex balloons whenever possible and strive to minimize waste.
What happens if I need to cancel my order?
Deposits are non-refundable, but we may be able to apply your payment toward a future event if canceled at least 7 days in advance.
Policies and Other Questions
What if there’s bad weather on my event day?
Outdoor setups are subject to weather conditions. If rain or strong winds are expected, we’ll discuss alternative options or reschedule if possible.
Do you offer balloon pop drops or balloon releases?
While pop drops are available for special celebrations, we do not offer balloon releases due to environmental concerns.
"It was such a beautiful balloon set up and the colors were on point. We loved working with Flair and Float!"
"Flair and Float is so amazing and Derasha is so professional and sweet. My guests loved her work!"
"Everyone was in awe of the balloon arrangement Flair and Float created!"
